❓ Frequently Asked Questions

🛒 Delivery & Shipping

Q: Do you offer free delivery?
Yes! We provide FREE shipping for West Malaysia orders above RM80.

Q: What if my order is below RM80?
A standard RM20 delivery fee will apply.

Q: How is the food delivered safely?
We use cold chain delivery to maintain freshness. Each package is protected with insulated bags to ensure your meals arrive in safe, optimal condition.

❄️ Storage & Shelf Life

Q: How should I store my meals?
All meals should be kept in the freezer immediately after delivery.

Q: How long can I store the meals?
Our keto meals have a shelf life of up to 6 months when stored properly in the freezer.

📦 Packaging Information

Q: What type of packaging do you use?
We care about both your health and the environment. Our meals are packed in eco-friendly cornstarch containers.

Q: Can I microwave the container directly?
Yes! The containers are microwavable for your convenience, so you can heat and enjoy your meal without needing to transfer it.

Q: Is the packaging environmentally friendly?
Absolutely — our containers are biodegradable and compostable, making them a sustainable choice.